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Peak Services and the DLGRMA help upskill Queensland councils

During 2019, the Department of Local Government, Racing and Multicultural Affairs provided greatly anticipated sponsorships to fund a range of training workshops for local government officers and elected members to help build on their skills, knowledge and expertise.

The DLGRMA carefully selected a mix of governance-related short courses and online programs to offer within this sponsorship round with a large focus on the recipients hailing from regional, remote and indigenous councils.  Being some of the most challenged councils due to distance, this DLGRMA funding opportunity was hugely welcomed by all.

A flurry of over 120 ‘Expressions of Interest’ were received from councils with many providing multiple applications for courses such as Fraud Awareness for Local Government; Risk Assessment and Management; Social Media for Local Government; Social Media for Elected Members; Code of Conduct for Council Officers and Reporting Corrupt Conduct. 

Forty-four (44) of the 120 applications were approved with 40% of the approvals allocated to rural and remote councils, 31% to indigenous councils and the remainder to other regional councils. Over 100 training days were delivered.

As the training provider chosen for this project, Peak Services’ training team worked on the sometimes-tricky regional travel logistics, with eight key senior trainers and multiple training sessions.  Headed by Peak’s Senior Trainer/Advisor Donna Nielson, training was delivered over a period of six months and closed on 31 October 2019.

Donna said “Funding from DLGRMA was welcomed by a number of local governments throughout Queensland. Councils embraced the opportunity to upskill staff to ensure they comply with current legislation, policies and procedures. Now, more than ever, there is a major focus on compliance and transparency and this training has been invaluable.  By delivering the training inhouse, we were able to reach many participants with minimum disruption to councils’ operations.”

Councils showed their appreciation through several emails, phone calls and letters. Director of Finance at Hope Vale Aboriginal Shire Council, Shannon Gibbs said “Many thanks to the DLGRMA for considering Hope Vale in the selection process when Expressions Of Interest where made available. On behalf of council I would like to thank both the DLGRMA and Peak Services for the workshops conducted in Fraud Awareness, Code of Conduct, Social Media for Elected Members, Social Media for Local Government and Risk Assessment and Management. The training received supports the Councillors’ vision for Hope Vale Council in adopting best practice. A huge ‘thank you’ to Peak’s trainers who delivered such informative and interactive programs”.