Interpersonal Skills

We provide a range of nationally recognised qualifications (local government specific) and council-specific non-accredited short courses as well as other professional development training options.

Who should Attend?

Any individual who wishes to refine their communication skills and attain a higher level of professional communication. Developing strong interpersonal skills ranks as one of the biggest and most critical in a productive business environment. Learn to develop effective communications skills that build positive interactions with others. Build skills to minimise miscommunication and conflict, increase respect and improve productivity through more effective communication.

Learning Outcomes

  • Effectively deal with a variety of personality types
  • Better meet the needs of work colleagues
  • Effectively handle conflict and difficult situations
  • Enhance trust in workplace relationships
  • Work collaboratively

Short Course details

Short Course Topics
Your Personal Insight (Profile)
Emotional Intelligence
Conflict Management
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions

Our training course will include:

  • Instructor-led training
  • Statement of Attendance
  • Course Workbook


Book Now

Upcoming Dates:

    13 September 2022
    Virtual Classroom and Instructor-led