Managing Council's Reputation Issues and Risks

We provide a range of nationally recognised qualifications (local government specific) and council-specific non-accredited short courses as well as other professional development training options.

Who should Attend?

Council staff that want to better understand stakeholder interests and to develop systems that will build communication strategies as a valuable source of information for the community and stake holders. This program is designed to assist in the design of effective communications and strategies to better understand and manage emerging issues.

Learning Outcomes

  • How to monitor the media focus on positive council initiatives
  • Proactive communication
  • Improve understanding of stakeholder issues
  • Develop early detection and management systems before they become a problem

Short Course details

Short Course Topics
Reputations, emerging issues and risk management
Scanning and assessing issues against risk for Council
Managing risk: developing proactive communications
• Monitoring and assessing Council’s reputation
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions
Please contact Peak Services for course fees or a proposal for onsite/inhouse training


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Upcoming Dates: