Peak Training
Tailored training solutions for your council
Peak Services is Queensland’s largest Registered Training Organisation (RTO: 30003) that specialises in local government training. Owned 100 percent by the Local Government Association of Queensland (LGAQ), we train in excess of 3,000 local government workers per year. For more than 20 years, Peak has delivered a range of nationally recognised qualifications and non-accredited short courses to meet our customer and participant’s personal or professional objectives.
Council Tailored e-Learning Packs
Our Services
What We Offer
Accredited Courses
You can access a wealth of accredited training through Peak Services, including local government specific courses in administration, planning, health and environment, investigations in addition to project management, leadership and management, work health and safety, and more.
Short Courses
Choose from a range of non-accredited compliance and professional development short courses for elected members and council employees. These courses are highly relevant and cover a wide range of topics including authorised persons, fraud awareness, local government worker, resolving conflict, dealing with hostile people, social media training, and more.
eLearning Courses
Our online learning management systems and eLearning training solutions give us the ability to reach more local government workers and enrich your career with knowledge and educational leadership 24/7.
Elected Member Training
Courses exclusively tailored to Elected Members of Queensland councils.
Courses Available
Councils want training solutions that are time and cost effective. You may be able to offer career development to more people with online learning. Smaller councils will find the pay-per-click option gives them a better opportunity for affordable training. You can access online learning anywhere, any time convenient to you and your council, without the need for travel time to classrooms.
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Certificate IV in Environmental Management and Sustainability
Accredited CoursesBSB42315Based on consultation with industry stakeholders this Certificate IV in Environmental Management and Sustainability has been contextualised for indivView course -
Certificate IV in Government Investigations (Regulatory Compliance Specialisation)
Accredited CoursesPSP40416Certificate IV in Government Investigations (Regulatory compliance specialisation) course takes you through the full investigative process starting wView course -
Diploma of Leadership and Management
Accredited CoursesBSB50420This nationally recognised qualification is suited to local government employees who wish to recognise, improve or increase their knowledge and skillsView course -
Diploma of Project Management
Accredited CoursesBSB50820Peak's nationally recognised qualification reflects the roles of those with project management skills or those who need to improve their project leadeView course -
Government Investigations (Skill Set)
Accredited CoursesPSPSS00040View course
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Animal Management (Cats and Dogs) Act 2008
Short CoursesThis course has been developed to respond to the Animal Management (Cats and Dogs) Act 2008View course -
Authorised Persons
Short CoursesSenior staff, local laws officers, animal management officers and environmental health officers this course introduces the role of the Government AView course -
Body Worn Cameras Training
Short CoursesThis half-day program is suited to Local Laws Officers or other employees who may need to record incidents or provide evidence of negative interacView course -
Breed ID Training
Short CoursesAnimal management officers, pick-up officers/rangers, local laws officers and local government pound workers or those investigating incidents involView course -
Building Local Government Leaders
Short CoursesThis course has been developed for council officers aspiring to leadership positions.View course -
Business Writing Essentials
Short CoursesLocal government employees wanting to refresh or develop their business writing skills.View course -
Climate Resilient Leadership Workshop
Short CoursesBSBSUS401Based on consultation with industry stakeholders the Climate Resilient Leadership Workshop has beencontextualised for individuals engaged in leadershiView course -
Code of Conduct
Short CoursesThis course has been developed forall local government staff members.View course -
Communication for Managers
Short CoursesAll staff who want to strengthen their communication skills and enhance their ability to interact confidently with othersView course -
Creating a Customer Experience
Short CoursesThis program is suited to any customer-facing officers within council.View course -
Cyber Security Fundamentals
Short CoursesCyber Security was identified as one of the largest risks in Local Government therefore this program is suited to all council officers at all levels.View course -
De-escalating aggressive and hostile behaviour
Short CoursesView course -
Dealing with Hostile and Violent People
Short CoursesThe “Dealing with Hostile & Violent People” program is suited to all levels of local government, in particular customer service staff and outdoor wView course -
Deliver Responsible Pet Ownership Education in Schools
Short CoursesAnimal management officers, pick-up officers/rangers, local laws officers or any local government officer whose role includes educating primary schView course -
Effective Delegation
Short CoursesThis course will give you strategies and skills for planning delegation, carrying out the delegation and managing performance of the delegate.View course
eLearning Courses
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Authorised Persons - eLearning Course
eLearning CoursesThe Authorised Persons eLearning course is suited to senior staff, local laws officers, animal management officers and environmental health officerView course -
Code of Conduct - eLearning Course
eLearning CoursesThis course has been developed forall local government staff members.View course -
Fraud Awareness - eLearning Course
eLearning CoursesParticipants will gain an increased understanding of fraud and corruption and will become more aware of their responsibilities with regards to fraud aView course -
Local Government Worker - eLearning Course
eLearning CoursesThe workshop examines Powers of Entry requirements for Local Government Workers/council contractors.View course -
Public Interest Disclosure for Council Officers - eLearning Course
eLearning CoursesParticipants will gain an understanding of Public Interest Disclosure, the Act, procedures around completing a PID and the roles of all stakeholders iView course -
Public Interest Disclosure for Governance Officers - eLearning Course
eLearning CoursesThis program provides a clear outline of Public Interest Disclosures and the procedures relating to making a PID,the PID Act 2010 and responsibilitiesView course -
Reporting of Corrupt Conduct - eLearning Course
eLearning CoursesOn completion of this course, course participants will be able to identify the background and purpose of the compulsory reporting obligation under theView course -
Understanding Local Government - eLearning Course
eLearning CoursesParticipants will gain an increased understanding of the three levels of government with a focus on Queensland local government.View course
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Financial Reports and Budgets
Elected Member TrainingView course -
Media and Communications Masterclass
Elected Member TrainingPresented by Media and Communications expert, Kim Skubris, Peak’s Masterclass Workshop can be customised to individuals or groups who need to increaseView course -
Media Relations and Speech Writing
Elected Member TrainingPeak’s virtual Media Relations and Speech Writing workshop has been developed for Council’s Media and Communications teams and Media Advisors and focuView course -
Owning Your Online Presence NEW
Elected Member TrainingView course -
Rates and Charges (EM) Workshop only
Elected Member TrainingThis program covers how rates and charges are calculated; the Acts and Regulations that apply to the decision-making process; and how to evaluate andView course
Harness Safety Training
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4WD Training - 1Day
Harness Safety Training4WD Training - 1DayRIIVEH201D | Operate light vehicles PMASUP236 | Operate vehicles in the fieldView course -
Breathing Apparatus - 1/2 Day
Harness Safety TrainingBreathing Apparatus - 1/2 DayMSMWHS216 | Operate breathing apparatusView course -
Certificate IV in Work Health and Safety
Harness Safety TrainingCertificatesBSB41419 - Certificate IV in Work Health and Safety – 5 DayView course -
Chain of Responsibility Level 1 + Level 2 - 1 Day
Harness Safety TrainingChain of Responsibility Level 1 + Level 2 - 1 DayTLIF0001 | Apply chain of responsibility legislation, regulations and workplace procedures TLIF0002 | Administer chain of responsibility policies andView course -
Chain of Responsibility Level 1 - 1/2 Day
Harness Safety TrainingChain of Responsibility Level 1 - 1/2 DayTLIF0001 | Apply chain of responsibility legislation, regulations and workplace proceduresView course -
Combination Training - Heights and Confined Space Rescue - 3 Days
Harness Safety TrainingCombination Training - Heights and Confined Space Rescue - 3 DaysPUAEME001 | Provide emergency care PUAFIR210 | Prevent injury PUASAR022 | Participate in a Rescue PUASAR025 | Undertake confined space rescue RIIWView course -
Conduct Lifting Operations - 1 Day
Harness Safety TrainingConduct Lifting Operations - 1 DayRIIHAN203D | Conduct Lifting OperationsView course -
Confined Space Entry - 1 Day
Harness Safety TrainingConfined Space Entry - 1 DayRIIWHS202D | Enter and work in confined spaces MSMPER200 | Work in accordance with an issued permit MSMWHS217 | Gas test atmospheresView course -
Confined Space Rescue - 2 Days
Harness Safety TrainingConfined Space Rescue - 2 DaysPUAEME001 | Provide emergency care PUAFIR210 | Prevent injury PUASAR022 | Participate in a Rescue PUASAR025 | Undertake confined space rescueView course -
CPR - 1/2 Day
Harness Safety TrainingCPR - 1/2 DayHLTAID009 | Provide cardiopulmonary resuscitation (CPR)View course -
Dogging - 5 Days (Site Based Only)
Harness Safety TrainingDogging - 5 Days (Site Based Only)CPCCLDG3001A | Licence to Perform DoggingView course -
EWP (OVER 11m) - 3 Days
Harness Safety TrainingEWP (OVER 11m) - 3 DaysTLILIC0005 | Licence to operate boom type Elevating Work Platform (Boom Length 11m or more)View course -
EWP (Under 11m) - 1 Day
Harness Safety TrainingEWP (Under 11m) - 1 DayRIIHAN301E | Operate and Elevated Work Platform (Under 11M)View course -
Fatigue Management Level 1 & Level 2 - 1 Day
Harness Safety TrainingFatigue Management Level 1 & Level 2 - 1 DayTLIF0005 | Apply Fatigue Management TLIF0006 | Administer the ImplementationView course -
Fatigue Management Level 1 - 1/2 Day
Harness Safety TrainingFatigue Management Level 1 - 1/2 DayTLIF0005 | Apply Fatigue ManagementView course
Our Trainers
Peak trainers are highly skilled and experienced professionals with years of practice and training experience in their field.
RTO: 30003