Training

Identifying gaps and increasing capabilities is crucial to productivity and retention in local government.

Training

Tailored training solutions for your council 

Peak Services is Queensland’s largest Registered Training Organisation (RTO: 30003)  that specialises in local government training.  Owned 100 percent by the Local Government Association of Queensland (LGAQ), we train in excess of 3,000 local government workers per year. For more than 20 years, Peak has delivered a range of nationally recognised qualifications and non-accredited short courses to meet our customer and participant’s personal or professional objectives.

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Council Tailored e-Learning Packs

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Our Services

What We Offer

Accredited Courses

You can access a wealth of accredited training through Peak Services, including local government specific courses in administration, planning, health and environment... investigations in addition to project management, leadership and management, work health and safety, and more.

Short Courses

Choose from a range of non-accredited compliance and professional development short courses for elected members and council employees. These concentrated... courses are highly relevant and cover a wide range of topics including authorised persons, fraud awareness, local government worker, resolving conflict, dealing with hostile people, social media training, and more.

eLearning Courses

Our online learning management systems and eLearning training solutions give us the ability to reach more local government workers and enrich your career with... knowledge and educational leadership 24/7.

Browse Our Courses

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Accredited Courses

  • Certificate IV in Environmental Management and Sustainability

    Accredited Courses
    BSB42315
    Based on consultation with industry stakeholders this Certificate IV in Environmental Management and Sustainability has been contextualised for indiv
    View course
  • Certificate IV in Government Investigations (Regulatory Compliance Specialisation)

    Accredited Courses
    PSP40416
    Certificate IV in Government Investigations (Regulatory compliance specialisation) course takes you through the full investigative process starting w
    View course
  • Certificate IV in Leadership and Management

    Accredited Courses
    BSB42015
    Certificate IV in Leadership and Management develops such proficiency and knowledge for the aspiring leader and manager.
    View course
  • Diploma of Leadership and Management

    Accredited Courses
    BSB51918
    Local government employees who are possess their existing knowledge with new skills in managing current and future teams to ensure that they are equip
    View course
  • Diploma of Local Government (Elected Members)

    Accredited Courses
    LGA50712
    The Diploma of Local Government (Elected Members) has been developed to provide councillors with core information and skills required to successfully
    View course
  • Diploma of Local Government (Health and Environment)

    Accredited Courses
    LGA50208
    Diploma of Local Government (Health and Environment) allows you to gain skills and knowledge to improve your performance, the performance of others a
    View course
  • Diploma of Local Government (Planning)

    Accredited Courses
    LGA50508
    Diploma of Local Government (Planning) reflects the role of personnel working in local government who perform tasks involving planning. You will atta
    View course
  • Diploma of Local Government Administration

    Accredited Courses
    LGA50104
    The Diploma of Local Government Administration allows you to develop management systems together with plans and policies in the Local Government cont
    View course
  • Diploma of Local Government Administration - Asset Management focus

    Accredited Courses
    LGA50104
    The Diploma of Local Government Administration – Asset Management focus will give you the skills and knowledge required to fulfill your role in asset
    View course
  • Diploma of Local Government Administration - Financial Management focus

    Accredited Courses
    LGA50104
    This course is suited for Local government employees working within the finance area of council's administration or support areas and other allied fie
    View course
  • Diploma of Project Management

    Accredited Courses
    BSB51415
    Diploma of Project Management allows you to evaluate, plan and execute your work as well as work of others.
    View course

Short Courses

  • Animal Management (Cats and Dogs) Act 2008

    Short Courses
    This course has been developed to respond to the Animal Management (Cats and Dogs) Act 2008
    View course
  • Armed Robbery Safety Training

    Short Courses
    Master presenter Gerald Pauschmann presents his 2-hour safety workshop on how to manage robbery related risks.
    View course
  • Asbestos Awareness

    Short Courses
    The Asbestos Awareness training course is suitable for workers and managers who deal with asbestos or may be exposed to asbestos whilst carrying ou
    View course
  • Asset Management Fundamentals

    Short Courses
    Suited to a variety of council officers including roles with the engineering, finance, technical officers etc.
    View course
  • Authorised Persons

    Short Courses
    Senior staff, local laws officers, animal management officers and environmental health officers this course introduces the role of the Government A
    View course
  • Body Worn Cameras Training

    Short Courses
    This half-day program is suited to Local Laws Officers or other employees who may need to record incidents or provide evidence of negative interac
    View course
  • Breed ID Training

    Short Courses
    Animal management officers, pick-up officers/rangers, local laws officers and local government pound workers or those investigating incidents invol
    View course
  • Building Local Government Leaders

    Short Courses
    This course has been developed for council officers aspiring to leadership positions.
    View course
  • Business Writing Essentials

    Short Courses
    Local government employees wanting to refresh or develop their business writing skills.
    View course
  • Chairing Meetings in Local Government

    Short Courses
    Any staff member who requires skills inorganising and managing Executive level or Council meetings.
    View course
  • Change Management

    Short Courses
    This Change Management workshop will give attendees tools to implement changes more smoothly and to have those changes better accepted.
    View course
  • Climate Resilient Leadership Workshop

    Short Courses
    BSBSUS401
    Based on consultation with industry stakeholders the Climate Resilient Leadership Workshop has beencontextualised for individuals engaged in leadershi
    View course
  • Coaching and Mentoring

    Short Courses
    Managers, supervisors, team leadersand professionals. It will enhance your people management skills through an understanding of workplace coaching.
    View course
  • Code of Conduct

    Short Courses
    This course has been developed forall local government staff members.
    View course
  • Communication for Managers

    Short Courses
    All staff who want to strengthen their communication skills and enhance their ability to interact confidently with others
    View course

eLearning Courses

  • Authorised Persons - eLearning Course

    eLearning Courses
    The Authorised Persons eLearning course is suited to senior staff, local laws officers, animal management officers and environmental health officer
    View course
  • Code of Conduct - eLearning Course

    eLearning Courses
    This course has been developed forall local government staff members.
    View course
  • Fraud Awareness - eLearning Course

    eLearning Courses
    Participants will gain an increased understanding of fraud and corruption and will become more aware of their responsibilities with regards to fraud a
    View course
  • Local Government Worker - eLearning Course

    eLearning Courses
    The workshop examines Powers of Entry requirements for Local Government Workers/council contractors.
    View course
  • Public Interest Disclosure for Council Officers - eLearning Course

    eLearning Courses
    Participants will gain an understanding of Public Interest Disclosure, the Act, procedures around completing a PID and the roles of all stakeholders i
    View course
  • Public Interest Disclosure for Governance Officers - eLearning Course

    eLearning Courses
    This program provides a clear outline of Public Interest Disclosures and the procedures relating to making a PID,the PID Act 2010 and responsibilities
    View course
  • Reporting of Corrupt Conduct - eLearning Course

    eLearning Courses
    On completion of this course, course participants will be able to identify the background and purpose of the compulsory reporting obligation under the
    View course
  • Understanding Local Government - eLearning Course

    eLearning Courses
    Participants will gain an increased understanding of the three levels of government with a focus on Queensland local government.
    View course

Elected Member Training

  • Animal Management (Cats and Dogs) Act 2008

    Elected Member Training
    This course has been developed to respond to the Animal Management (Cats and Dogs) Act 2008
    View course
  • Armed Robbery Safety Training

    Elected Member Training
    Master presenter Gerald Pauschmann presents his 2-hour safety workshop on how to manage robbery related risks.
    View course
  • Asbestos Awareness

    Elected Member Training
    The Asbestos Awareness training course is suitable for workers and managers who deal with asbestos or may be exposed to asbestos whilst carrying ou
    View course
  • Asset Management Fundamentals

    Elected Member Training
    Suited to a variety of council officers including roles with the engineering, finance, technical officers etc.
    View course
  • Authorised Persons

    Elected Member Training
    Senior staff, local laws officers, animal management officers and environmental health officers this course introduces the role of the Government A
    View course
  • Authorised Persons - eLearning Course

    Elected Member Training
    The Authorised Persons eLearning course is suited to senior staff, local laws officers, animal management officers and environmental health officer
    View course
  • Body Worn Cameras Training

    Elected Member Training
    This half-day program is suited to Local Laws Officers or other employees who may need to record incidents or provide evidence of negative interac
    View course
  • Breed ID Training

    Elected Member Training
    Animal management officers, pick-up officers/rangers, local laws officers and local government pound workers or those investigating incidents invol
    View course
  • Building Local Government Leaders

    Elected Member Training
    This course has been developed for council officers aspiring to leadership positions.
    View course
  • Business Writing Essentials

    Elected Member Training
    Local government employees wanting to refresh or develop their business writing skills.
    View course
  • Certificate IV in Environmental Management and Sustainability

    Elected Member Training
    BSB42315
    Based on consultation with industry stakeholders this Certificate IV in Environmental Management and Sustainability has been contextualised for indiv
    View course
  • Certificate IV in Government Investigations (Regulatory Compliance Specialisation)

    Elected Member Training
    PSP40416
    Certificate IV in Government Investigations (Regulatory compliance specialisation) course takes you through the full investigative process starting w
    View course
  • Certificate IV in Leadership and Management

    Elected Member Training
    BSB42015
    Certificate IV in Leadership and Management develops such proficiency and knowledge for the aspiring leader and manager.
    View course
  • Chairing Meetings in Local Government

    Elected Member Training
    Any staff member who requires skills inorganising and managing Executive level or Council meetings.
    View course
  • Change Management

    Elected Member Training
    This Change Management workshop will give attendees tools to implement changes more smoothly and to have those changes better accepted.
    View course

Our Trainers

Peak trainers are highly skilled and experienced professionals with years of practice and training experience in their field.

Insights & Case Studies

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RTO: 30003