The Workshop is designed for front line supervisors and middle managers to upskill and inform on performance management, complaint handling, laws governing employment relations and the risks of getting it wrong. This course assumes little to no knowledge of Employment Relations laws but does assume sound knowledge of council specific Policies and Procedures relating to Performance Management, Bullying and Harassment and Discipline/Complaint Processes. The content of the Workshop can be adapted to provide this Policy/Procedure content training, if desired.