Col has more than nine years of experience in client and customer facing roles, supporting both the public and private sectors. Col joined Peak in 2013 to support the delivery of our contact centre operation and rapidly advanced into a team leadership position, and has proven instrumental in growing our customer base over this time by instilling a service excellence culture.
Core Capability
End to end recruitment
Training and development
Motivator and performance manager
Customer relationship management
Qualifications
Successfully completed National Certificate Educational Achievement Levels 1,2 (New Zealand)
Youth Leader at various organisations and outreach groups
Key Experience
Customer Care
More than 9 years customer service experience in both the public and private sectors, domestically and internationally.
Service Excellence
Cole has been working in the recruitment team in 2022 as a recruitment consultant. Over this time, he has recruited middle management roles in professional and technical disciplines.
