Leadership Development Program

We provide a range of nationally recognised qualifications (local government specific) and council-specific non-accredited short courses as well as other professional development training options.

Who should Attend?

This course is suited to staff in a supervisory, team leader or foreman role. It will enhance participants’ knowledge and skills in managing teams, improving their understanding of leading teams as well as give them further knowledge of the expectations and responsibilities of their current roles.

Learning Outcomes

Participants will gain more confidence in their leading style and roles as well as improved skills and knowledge in understanding and leading their teams. This workshop will also help participants define direction, better communicate, motive, inspire and empower their teams towards achieving organisational success.

Short Course details

Short Course Topics
what it means to be a leader
setting expectations and goals
your leading approach (apple-picking, dictatorial, delegate, collaborative)
understanding your teams
types of teams (traditional, self-directed, e-teams)
forming, storming, norming, performing
personality profiling
coaching your teams
the G.R.O.W. model
mentoring vs coaching
leadership communication
cultural diversity
dealing with conflict and aggression
the anger cycle
dealing with difficult behaviour
Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session.
Duration & location
Our standard structure for this workshop is 2 days, but can be customised to increase or decrease its duration. We recommend the course content is tailored to suit your councils’ requirements. It can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions
Please contact Peak Services for course fees or a proposal for onsite/inhouse training.


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