Essential Supervisory Skills

We provide a range of nationally recognised qualifications (local government specific) and council-specific non-accredited short courses as well as other professional development training options.

Who should Attend?

This program is suited to new or emerging supervisors, team leaders and managers who need to ‘shift’ from being ‘one of the team’ to leading the team. Our workshop will help participants to adjust to this challenging move; how to make difficult decisions; drive feedback and drive your new team’s performance.

Learning Outcomes

This 1-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor and how best to transition to the role. It will also provide training on how to manage up and engage with other key stakeholders to sustainably bridge the gap between the team and the organisation. Communication skills, managing conflict, dealing with difficult team members and time management are also covered in our workshop

Short Course details

Short Course Topics
Responsibilities of a Supervisor
How to lead a team to develop cohesion
Leading and supporting team members
Planning to achieve team outcomes
Effective Communication
Participate in and facilitate work teams
Provide feedback to team members
Managing Workplace Conflict Dealing with team conflict
Performance Management
Recognise and address issues and concerns
Model expected behaviours
Dealing with Key Stakeholders Liaise with management
Delivery
Gerald has over 20 years’ experience in creating custom soft skills training programs for companies in diverse industry sectors, including healthcare, construction, financial services, state and federal government sectors and local councils.
Duration & location
Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements.
Fees & Inclusions
Please contact Peak Services for course fees or a proposal for onsite/in house training.

Upcoming Dates:

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